Can't log in either

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Can't log in either

Postby Masiela » Tue Nov 22, 2011 3:53 am

Hello. I have tried logging in using the Sagramore Account and it continues to disconnect me.
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Re: Can't log in either

Postby kleeno » Tue Nov 22, 2011 7:57 am

I think the Servers are Offline. ;)
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Re: Can't log in either

Postby Raijderan » Tue Nov 22, 2011 10:31 am

Servers online right now, will close this topic tomorrow if there are no additional disconnect problems.

If there are, please tell us of this :)

Thank you for you time.
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Re: Can't log in either

Postby kleeno » Tue Nov 22, 2011 10:47 am

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are you sure?
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Re: Can't log in either

Postby Raijderan » Tue Nov 22, 2011 10:59 am

Something else must be wrong then, give me a moment :)
(as I am currently logged in, seems to work)

*Edit by Raijderan*

Your status seems to be unverified, could you please verify your account via the e-mail that has been sent to you?
(Note, this should not be the problem but this will become a problem regardless if you do not activate your account within 3 days :) )

Please make sure that your browser is the latest version <--- should fix the problem.
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Re: Can't log in either

Postby kleeno » Tue Nov 22, 2011 11:22 am

1. I dont receive any mail from Sagramore :/
2. wait i try to update my firefox ;)
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Re: Can't log in either

Postby kleeno » Tue Nov 22, 2011 11:34 am

My Firefox run on the newest version... same problem.
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Re: Can't log in either

Postby Raijderan » Tue Nov 22, 2011 11:42 am

Well another probability is what the lead Dev suggested:
try switching off your virus scanner for a moment and then running sagramore.
(We do not run any malware whatsoever on the server so no worries regarding that)
We would like to know if this fixes your problem.

Regarding the e-mail:
Might it be in the spambox? I hope not, but it might be.

Thank you for your time, we appreciate it greatly :)
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Re: Can't log in either

Postby kleeno » Tue Nov 22, 2011 11:48 am

Ok than i try it later on my test computer , cause with this pc i'm in a security network where i cant disable the virus scanner.
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Re: Can't log in either

Postby Raijderan » Tue Nov 22, 2011 11:57 am

I can see that you have been able to connect to earlier, was that also from that same place?

The weird thing is namely:
Your connection request is coming through, it seems to connect just fine.
But once connected it seems to immediately disconnect.

I can try to test your account myself to see if there is a problem with it, but I will need your permission for this :)
(Password will be different, will PM it to you if you accept.)
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